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Service Area & Rates

Service Area

Service Area

At General Heating & Air Conditioning, Inc. we make it a priority to provide our customers with prompt, professional service. Our standard service area extends North to South from Oak Hill, OH to Olive Hill, KY and East to West from Barboursville, WV to Vanceburg, KY. Approximately a 60 mile radius from our main office in Flatwoods, KY.

Service Rates

At GHAC, we use a “Flat-Rate” service billing method.

This method of billing provides our customers with a consistent, up-front, worry-free means of receiving and paying for our services.

How does it work?

Each service call within the standard SERVICE AREA* includes a fixed, Diagnostic Fee (see rates below). This diagnostic fee includes all necessary labor, travel*, fuel expenses, etc. for a technician to diagnose the problem with your equipment. Once the technician diagnoses the service problem, the issue and any needed repair work is explained to the customer. Our Flat-Rate repair costs are designed to be very reasonably-priced and are agreed upon before repairs are made so there are no surprises or worries over time or hidden costs. If a return visit is required for the same problem within 30 days**, the return diagnostic charge is free during regular business hours. Repair charges are added as if they were performed on the initial visit.

* A trip charge is added for calls outside the standard service area.
** Premium Service Agreement customers receive a 45 day guarantee.

DIAGNOSTIC RATES

RESIDENTIAL

  NO AGREEMENT PSA AGREEMENT
REGULAR HOURS $80 $68
OVERTIME/WEEKENDS $120 $102

COMMERCIAL

  NO AGREEMENT PSA AGREEMENT
REGULAR HOURS $100 $85
OVERTIME/WEEKENDS $150 $127.50

 

STANDARD RATES

No Warranty, No Agreement

  RESIDENTIAL COMMERCIAL
REGULAR HOURS $80 $100
OVERTIME/WEEKENDS $120 $150

 

PREMUIM SERVICES AGREEMENT RATES

Learn More

  RESIDENTIAL COMMERCIAL
REGULAR HOURS $68 $85
OVERTIME/WEEKENDS $102 $127.50

Our focus and specialty is quality installation, service and repair of heating and air conditioning systems - both residential and commercial.

For more than 45 years, GHAC, Inc. has been the trusted name in HVAC for customers all across the Tri-State.

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CONTACT US

We are excited to have you become a member of the General Heating & Air Conditioning family. To schedule an appointment all you need to do is Call Today or Click Here for online chat.

  • Hot line: (800) 532-3511
  • Flatwoods, KY: (606) 836-8143
  • Huntington, WV: (304) 522-6871
  • Portsmouth, OH: (740) 354-4422
  • Ironton, OH: (740) 533-1776
  • For General Info: info@ghacinc.com