Heating & Cooling Service
and Repair for Homes & Businesses
Keep your home or business comfortable, healthy and efficient with top-rated HVAC service — by the Tri-State's most trusted team since 1968.
We Service All Major HVAC Equipment
Air Conditioners
Boilers
Gas Furnaces
Geothermal
Heat Pumps
Mini-Splits
Rooftop Units
Thermostats
Zone Controls
Heating & Cooling Service and Repair in Kentucky, Ohio and WV.
"If you have heating or cooling issues – we are here to SERVE!"
"We specialize in Friendly, Fast, Accurate & Affordable Service and Repair for your heating & cooling equipment."
Friendly
- We want our customers to have a truly enjoyable experience with GHAC.
- We hire and train excellent, caring people.
- Our service personnel are here to "Serve" - They enjoy helping people.
- Customer Satisfaction is our key performance indicator.
Fast
- We help you resolve your heating or cooling issues as quickly as possible.
- We strive to schedule all emergency repair calls for the same or next-day.
- Our service vehicles are strategically-stocked for expedited repairs.
- Over 75% of our repair service calls are resolved in a single trip.
Accurate
- Our field technicians are highly-skilled, experienced and licensed.
- A senior GHAC technician provides real-time, advanced assistance via video monitoring.
- We accurately diagnose your HVAC equipment and provide you with honest, knowledgeable repair information and options.
- GHAC provides an exclusive, 30-day "Accurate Diagnostic Guarantee".
Affordable
- We provide world-class service at down-home prices.
- We constantly strive to increase our efficiency to minimize the cost for our customers.
- Our goal is Satisfied, Long-Term Customers - not short-term profits.
- Our technicians will never try to sell you something that you do not want or need.
Why Choose GHAC Service & Repair
From the moment you call until the job is complete, GHAC is committed to delivering the best service experience in the Tri-State.
LICENSED & INSURED
- Our highly-trained technicians handle every service interaction with precision and care.
- Our professional technicians wear company uniforms and drive company-branded vehicles.
- All of our repairs are backed by a GHAC-exclusive 30-day Accurate Diagnostic Guarantee.
TRI-STATE TRADITION SINCE 1968
- Proudly serving the Tri-State area for over 57 years.
- We know the climate, the community, and what it takes to keep your home comfortable year-round.
- A Company You Can Trust — Three generations of family-owned, customer-focused service and dependability.
TOP-RATED SERVICE PROVIDER
- We are the area's leading residential & light-commercial heating & cooling service provider since 1968.
- GHAC has technicians dedicated solely to heating & cooling service & repairs.
- We serve up to 200 service customers per week.
TRAINED TO FIX NOT SELL
- We see every service call as a responsibility – not an opportunity.
- Our technicians are rewarded for repairs not sales (no commission).
- We truly care about our customers and want what is best for you.
Emergency Repairs - How it Works
From the first phone call to the final receipt, here's exactly what to expect when you call GHAC for service.
Contact a Service Representative
Call or Chat: We have up to 4 live customer service representatives available to assist you with any service-related heating or cooling issue.
Schedule an Appointment
If a CSR is unable to resolve your issue remotely, they will offer to schedule a convenient, on-site visit with one of our friendly, professional field-service technicians.
Accurate Diagnostic
The technician arrives at your location at the scheduled time, introduces himself, explains the procedure, answers any questions, then proceeds to diagnose the issue.
Customer Review
Once an accurate diagnosis is made, the technician reviews the findings with the customer along with the "System Grade", recommendations, and any necessary repair solutions and pricing.
Rapid Repair
If the customer chooses to repair, the technician will proceed to make the necessary repairs as quickly as possible.
Payment
The technician is able to take payment upon completion of the repair (Cash, Check or Credit Card). Existing customers in good financial standing are allowed to pay within 30 days. Service inspection reports and payment receipts are mailed or emailed promptly after office approval.
Thank you for choosing GHAC, Inc.
Can We Help You with a Service Issue?
If you have heating or cooling issues – we are here to SERVE! Contact us now and one of our friendly customer service representatives will help you get up and running fast.