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General Heating & Air Conditioning, Inc. A Company You Can Trust & A Tri-State Tradition! Since 1968
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Thermostat Blank THERMOSTAT BLANK or THERMOSTAT DOESN’T WORK– The display on a digital thermostat shows no information or the thermostat does not function properly. POSSIBLE PROBLEM &
Odor ODOR – On a unusual smell coming from the air handler, furnace or ductwork. POSSIBLE PROBLEM & DESCRIPTION Seasonal Start-Up It is normal to have
Noise NOISE – A heat pump system starts making an unusual noise. The noise may be generated from the indoor or the outdoor unit. 1. NOISES
Outdoor Unit Freezing-up OUTDOOR UNIT FREEZING-UP – The outdoor unit forms an abnormal amount of ice on the outdoor coils that does not go away after
Fan Doesn’t Run FAN DOESN’T RUN – There is no air blowing out out the supply registers, resulting in “no heat”. If the indoor fan motor
Fan Runs Continuous FAN RUNS CONTINUOUS – The thermostat maintains the correct temperature, but the indoor fan never quits blowing. POSSIBLE PROBLEM & DESCRIPTION Thermostat “Fan”
Runs Too Much RUNS TOO MUCH – The system maintains the correct temperature at the thermostat, but either does not shut off or seems to run
SOMETIMES DOESN’T HEAT – Most of the time the system heats correctly, but sometimes it blows cool air and the temperature in the space drops below
NO HEAT – The space temperature drops more than 3 degrees below the thermostat’s heating setpoint. Scenario 1 – Cool Air Blowing from Registers A heat
