Staff | Service


We believe that selecting quality people to install, commission and service your heating or cooling system is just as important as selecting a quality equipment brand.

GHAC, Inc. has been in the heating and air conditioning business since 1968 and we are particularly proud of our reputation for High Quality combined with Honesty and Integrity.

We know that there’s a lot more than just a warm house in the winter or a cool house in the summer that makes a customer “Comfortable” when it comes to their heating and cooling.  There are issues such as Excellent Service and Support, Trust and Dependability, and Peace-of-Mind.  At GHAC, Inc. we have all of those bases covered and then some.

Calvin Hankins | Service Manager

Calvin Hankins manages the Residential/Light Commercial Sales and Service division of GHAC, Inc. 

Read more: Calvin Hankins | Service Manager

John Valencourt | Parts Manager

John began working as the service parts manager in 2013.  He is responsible for managing the main warehouse of service parts, ordering parts for service jobs, and serving customers' parts needs.

Read more: John Valencourt | Parts Manager

Doug Guilds | Field Technician

Doug_GuildsDoug began working with General Heating & Air Conditioning in October of 2004 as an installers assistant.  After only a couple years of training Doug became a lead installer.  In 2015, Doug transferred into the service department where he began training with our service technicians. Now, Doug has taken-on the role of Service Parts Manager as well as part-time service technician.

Read more: Doug Guilds | Field Technician

Shawn Ginn | Field Technician

Shawn started with GHAC in 2012.  He is a graduate of Maysville Community & Technical College’s HVAC training program.  He is currently one of our primary service technicians.

Read more: Shawn Ginn | Field Technician

Seth Morrison | Field Technician

Seth began working with GHAC in 2009 in our residential installation department before transitioning to the service department in 2011.

Read more: Seth Morrison | Field Technician

Walter Romans | Field Technician

Walter began working with GHAC as a service technician in 2000 and is experienced in both residential and commercial HVAC service.

Read more: Walter Romans | Field Technician

Lauren Patterson | Dispatcher

Lauren started working as the GHAC service dispatcher in 2015.  If you call-in for a service appointment, Lauren will most likely be the first person you get to speak with. 

Read more: Lauren Patterson | Dispatcher

Gina Hankins | On-Line Chat

GinaGina started working at GHAC, Inc. in 2006.  In addition to her other duties, Gina also handles our on-line chats.  So, if you use this option to schedule your appointment you will likely get to chat with her.

Read more: Gina Hankins | On-Line Chat


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We are excited to have you become a member of the General Heating & Air Conditioning family. To schedule an appointment all you need to do is Call Today or Click Here for online chat

  • Hot line: (800) 532-3511
  • Flatwoods, KY: (606) 836-8143
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