We truly believe that a purchase from General Heating & Air Conditioning, Inc. is the best value decision that you can make.
We realize that a home comfort system installed by GHAC, Inc. may have an initial investment that is sometimes higher than other options available to you. However, we believe that the peace-of-mind, quality workmanship, excellent service, and product performance provided by our company more than make-up for the difference.
In fact, we are so confident in this that we offer the following Guarantees:
1. SERVICE GUARANTEE
If a new system installed by GHAC, Inc. fails during the 1st year after installation and our service department is unable to repair your equipment or provide an alternate source of heating or cooling within 24 hours of your service request, we will pay for you to stay in a hotel room until the situation is resolved.
2. “NO LEMON” POLICY
When purchasing from General Heating and Air Conditioning, Inc. you can be assured that we use only top-quality equipment and materials.
If a heating or cooling system that you purchase from GHAC, Inc. experiences a major component failure* within 90 days after the date of installation, we will replace it with a brand new product – no questions asked.
* A major component failure is defined as any failure in which the out-of-warranty repair cost would be equal to or greater than 1/3 the value of the unit.
3. COMFORT GUARANTEE
“Making You Comfortable is Our Business”. When you purchase a new “Total Comfort” heating or cooling system from GHAC, Inc. we guarantee that you will have comfortable temperatures throughout your house, or we’ll make the necessary adjustments to make it that way.
4. ENERGY-SAVINGS GUARANTEE
Most HVAC companies will suggest that you can save money by upgrading to a higher efficiency furnace, air conditioner or heat pump. We don’t just suggest it - We guarantee it! When you replace a system that is more than 15 years old with the same size “Total Comfort” product installed by GHAC, Inc. we guarantee that your heating and/or cooling energy consumption will reduce by a minimum of 20% over a 12 month period, or we will pay the difference.